Our operations control center is open 24 hours a day to provide prompt response to service disruptions or emergencies. Please call us immediately at 562-923-0711 or outside the 562 area 1-800-Park Wtr (727-5987) to report the following emergencies:

• lack of water (other than for non-payment)
• low water pressure
• discoloration
• an unusual taste or odor
• a leak affecting your home or neighborhood

Beginning October 20, 2011, after hours service calls to turn-on and turn-off a customer's water may be subject to a $90 service fee.  This fee is non-refundable and will be added to the next bill.  Any questions, please call our Customer Service Department.