At this time, Park Water Company does not utilize outside payment collection stations. We gladly accept payments by cash, check or money order at our office in Downey between the hours of 8 am and 5 pm, Monday through Friday. For  your convenience, there is also a 24 hour drop box located near the front office door.

Mailed Payments

If paying by mail, please allow seven (7) calendar days for us to receive it. To insure proper credit, please include your payment stub or your account and customer number with your payment to Park Water Company, PO Box 7002, Downey, CA 90241-7002.

No Record of Payment

If Park Water Company has no record of a payment, the following information is needed to conduct a search:

• Exact amount and form of payment
• If cash, information from the receipt
• If no receipt, when and where the payment was made.
• Who paid; you personally or a friend or relative
• If paid by check or money order, and if the item has cleared the bank, the check number and date the check cleared your account.

If the payment was mailed over seven (7) days prior, and the check has not cleared the bank, assume it is lost in the mail. We are unable to trace cash payments without a receipt. We will grant an extension of up to 10 days to resolve the matter.

Returned Checks

All checks that are returned from your bank unpaid are subject to a $10 return check charge. Park Water Company will make every attempt to contact you if your check is returned; however, the responsibility to notify will remain with your banking institution.